If for any reason you aren't completely satisfied with your service, please call the salon within 7 days of your appointment.

We will gladly offer a service adjustment by the original stylist within 10 days from the phone call.

Please note that many blonding services and most color corrections require multiple sessions to achieve the desired results. It is at the salon's discretion to determine if this is the case if the desired lightness wasn't achieved.

We do not offer refunds on services or product purchases.